If notifications of play while the screen is locked after you set up as new iPhone, you can restore your sauvegardΘ following these instructions: restore your iPhone, iPad or iPod touch from a backup.You can register in iCloud, iMessage, FaceTime, iTunes and App Store using your Apple ID. without putting your backup on it, at least temporarily). Once the restore is complete, configure the iPhone as a new device (i.e. Once you have a backup, you can get the instructions to restore the iPhone here: use iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory settings
You can find instructions for the backup on iTunes here or iCloud: How to backup your iPhone, iPad and iPod touch Back up your iPhone and then restore it to the factory settings.It will also remove saved network Wi - Fi and passwords, as well as previously used VPN or APN settings. This will not delete your personal data (contacts, photos, calendar of events, etc.), but he'll be back customizable settings (as your ringtone and a notification alert sounds, wallpapers and view the settings of Date and time, brightness, etc.) to their default values. Reset the settings of your iPhone under settings > general > reset > reset all settings.You can get instructions on powering the unit turned off and then back on here: Give a try at each step, test your notification on the lock screen sounds once each is completed. There could be a number of other things that affect it, however, so I have a few troubleshooting steps you can try to help fix this problem. If you do not do not disturb, I can see on your screen is the case, this feature will not affect your notification sounds. The "Silence: only while the iPhone is locked ' feature will only apply when do not disturb is activated. I rely on my iPhone every day to stay in touch, so I know that it is important to be able to hear notifications when they are received I'd be happy to help you! This happens even if do not disturb is not on the side switch is not engaged and the ring volume turned all the way to the top. After reading your post, I understand that notification sounds do not play while the screen of your iPhone is locked. Thank you for using communities Support from Apple.
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